City of Newton Falls

Utility Billing Department

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UTILITY BILLING ADMINISTRATOR
Linda Grunder
(330) 872-5990

The Position – The Utility Billing Administrator is a full-time, hourly, working supervisor’s position, appointed by the City Manager and works under the direct supervision of the Finance Director. The Utility Billing Administrator heads the Utility Billing Division of the Finance Department. The Utility Billing Administrator is responsible for:

  • All of the activities relating to the billing, collection & positing of utility bills, and the issuance of various licenses, per ordinance;
  • Schedules & assigns work to assigned personnel;
  • Maintains accurate & complete records of utility billings and payments received;
  • Prepares utility bills & mails them to customers;
  • Accepts & receives utility payments, including special assessments & deposits;
  • Posts payments to proper accounts;
  • Balances ledger & cashbook;
  • Prepares bank deposits;
  • Assists in the development of the city’s annual budget;
  • Issues work orders as needed; and
  • Supervises a full-time deputy clerk and five part-time meter readers.

The Current Utility Billing Administrator – Linda Grunder is a graduate of Newton Falls High School and a lifetime resident of the community. Linda began her service with the City in March, 1988 as a clerk in the Utility Billing Office. In May of 1988, Ms. Grunder was appointed to serve as the Administrator in the Utility Billing Division of the Finance Department.